eSCM-SP (The eSourcing Capability Model for Service Providers) is a ‘best practices’ capability model for service providers in IT-enabled sourcing. The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and. The eSourcing Capability Model for Service Providers (eSCM-SP) was developed by the IT Services Qualification Center (ITsqc) at Carnegie Mellon University.
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